"We don’t want customers. We want trusted and loyal stakeholders. But we have to show our own worthiness as institutions. And if you think this isn’t Jewish, think again. We practically invented customer service. Look back at the Abraham stories of kindness. Lesson: Be kind to strangers. One day they may just become your angels.Imagine, for a moment, that your Jewish institution — fill in the blank — is about to merge with Nordstrom’s. What would be different? Sometimes we’re a Ritz-Carlton people stuck in Motel 6 packaging. We can do better. We must."
Articles Written by Rich Dweck
- "Internalized Homophobia, Tragedy, Spirituality and a Parent's Role" by Rich Dweck
- "Acceptance and Inclusion Can Only Bring Gay Jews Closer" by Rich Dweck
- "Nothing has Changed, but My Entire Life" by Rich Dweck
- "My Journey From Addiction to Sobriety" by Rich Dweck
- "Dear Community Member" by Rich Dweck
- "I Never Thought 'Baseless Hatred' was Inherent" by Rich Dweck
- "Hate Crimes connected to Religious and Political Leaders?" by Rich Dweck
- MY RESPONSE TO: "Just Because He Breathes: Learning to Truly Love Our Gay Son " by Linda Robertson
- "Life is a Journey, Not a Destination, 5773 (Hebrew Calendar Year)" by Rich Dweck
- "Homosexuality: Nature vs. Nurture"- My story and the video.. by Rich Dweck
SUPPORT for JEWISH PARENTS of LGBT CHILDREN.
Friday, January 11, 2013
Getting To Nordstrom’s-Judaism is a great product. So why does our poor customer service get in the way, again and again?
Getting To Nordstrom’s - Jewish Week 1/3/13
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